How to master time management. Are you a master of your time?

Time management is the act or process of planning and exercising conscious control over the amount of time spent on specific activities, especially to increase effectiveness, efficiency or productivity. Wikipedia

One of my skills is  Time Management,  I hear over and over again “Susie you’re so could a time management, how do you fit it all in?” – I am good at time management but unlike other skills it is something we can all achieve and get better at if we recognise that our time management could be a problem in the first place!

Mark yourself out of 1-10 with the following (10 being outstanding, 1 not good)

Garden clock, get better at time management

How do you feel you manage Time in General?

How effective are you at Meeting Deadlines?

How easily are you distracted from Daily Tasks?

A low score will indicate that you can manage your time more effectively!!

Now ask yourself this question – what’s worth more time or money?

“There is an oft-quoted saying that “time is money.” You can interpret this to mean that time is a valuable currency. In fact, each day another 24 hours is deposited into each of our “bank accounts.” We get a choice about how to spend these hours. We decide how much we spend right away, how much gets invested for the future, and how much we give away. The worst choice is to waste these hours by letting them slip away.  ”

Tina Seelig

We can always earn more money but we can’t earn more time, we all get the same 24 hours; it’s the choices we make each day that determine how well we use our time!

Organisation can be learnt ! If you don’t start organising your time, then time will almost definitely manage you and your life!

To improve your time management you must accept that some change is going to have to happen, remember:

” If you always do what you’ve always done, you’ll always get what you’ve always got.

Henry Ford (1863-1947)

6 Steps to executing any change in your Life

  • Awareness – becoming conscious of the pattern or issue
  • acknowledgement – admitting that you need to release the pattern
  • Voice – actively selecting to release the pattern
  • Strategy – creating a realistic plan
  • Commitment – taking action, aided by external accountability
  • Celebration –  rewarding yourself for succeeding

As I said above the first step to implementing any change is an awareness of the problem, acknowledge that this is an area you would like to improve and become aware of your ‘voice’ your ‘self-talk’. What are you telling yourself every day? Physiology is the Foundation to all effective change.

We now have to build the words in our head to master our communication.



“I am a Master at Managing my Time”

“Work flows effectively and easily every day”

The next step is developing a strategy or plan and sticking it to it!

Prioritising Work

All activities fall into one of these categories:

  1. Important  and urgent
  2. Important  but not urgent
  3. Not important but urgent
  4. Not important and not urgent

Time Rituals

The power of Chunking– what are Musts to do today, what could be done today- what could be done tomorrow?- A brain  dump – 1st 5/10mins

Know your Disciplines– what’s the goals for today, this week, this month – Highlight 3 things that are important to you

Outcomes v Task– Get clear on what’s the outcome?

Rewardsand Consequences– we love to ‘beat ourselves up, but what do we achieve – effective or not?

Default Diary – Block out set times that are non-negotiable… Specific meetings/client calls time

Value of an Hour- What’s the actual time spent? reflection –  what was my biggest ‘win ‘to day?

Productivity – increases when we focus on results not hours

Reduce Workplace clutter- desk/ organisation of paperwork, – we feel better when we do not see ‘lots’ to do.

It is far more efficient to fully focus for 90-120 minutes, take a true break, and then fully focus on the next activity!


Please help me in 2013 and answer the following question in the comments below, I will be collecting your answers!
What phrases or quotes have you heard that has had an impact in your life?

How important is Customer Service to your Business?

Do you maximise the experience for every customer?

Does your company ‘wow’ existing and potential customers?

What would your customers say about you?

Everyone can have similar products or a service, what they can’t replicate is your people! What other companies can’t reproduce is how you treat your customers and how your customers feel when doing business with you! Your staff and how they make your customers feel are your competitive edge! Take care of your staff and they will take care of your customers!

Businesses that are serious about creating a culture ofexceptional customer service start at the top. Leaders walk the talk, they embody what they want the company to represent. Awareness to customer service is essential, even if somebody doesn’t directly interact with customers; they still have a huge part to play.

Don’t let there be inconsistency, it will lose you customers! Customers become frustrated when they get mixed messages. Don’t settle for second rate service as you wouldn’t consider yourself a second rate business would you?

I specialise in helping companies to get the most out of their staff, overcome any challenges they face and clearly defining a strategy for the future and achieving the results you want. If you feel that customer service is holding you back from growth then get in touch and we can discuss how NOW is the right time to get the help needed to blow your targets away and reach heights you could only dream of.

Any challenge can be overcome!

Business Networking and Building Relationships

I  launched this week a new 4networking group Nantwich (Cheshire) based at the superb Wychwood park Hotel, it was a great meeting and a successful morning. I love connecting with people and making introductions, you can not underestimate the power of relationships in business; Robert Kiyosaki wrote in his book “Rich Dad, Poor Dad” that most people go to work at a job that they don’t like and smart people build networks.”

Can you survive in business today without doing some form of business networking? The old say comes to mind “it’s not what you, know but who you know”. I know my success in business IS due to the relationships I have built with colleagues, strategic partners and clients. I have joined various networking groups in the past and attended many events, both industry specific and open groups, if you go in with an open mind and be open to opportunities, you just never know who you’re going to meet!

I have been rewarded both in financial and non-monetery terms, I get so much more from networking than just business referrals, although that’s why we all go in the first place! People who understand networking will tell you “it works, just try it!”. Here are some tips so  you approach business networking the right way!

  • Be Patient, it takes time to build relationships. 4N’s ethos is MEET-LIKE-KNOW-TRUST, until you have reached the trust stage people are unlikely to refer you to their valued clients. Of course there are cases where a visitor has attended a meeting and picked up a 20k contract but this isn’t the norm. So how long does it take? This depends on your personality, your business and the groups/events you attend. If networking isn’t working for you do not question networking, ask yourself what you are doing wrong?
  • Go in with the attitude ‘who can I help today?’ not ‘who can buy my products?’. I have witnessed people walk into a networking events and just try to sell to the people in the room, they are missing the bigger picture. Once people trust you, they become your extended sales force, so much more powerful than a one of sale!
  • Go beyond your industry and never assume anything! Connect with people on a variety of levels from a wide range of industries, you can never second guess who people know and how they could help you.
  • Develop the habit of introducing people. Connecting like-minded people is a powerful way to enhance your network. Stealing the BNI networking groups phrase ‘Givers Gain’!
  • Follow up! Don’t forget to follow-up after networking events to deepen relationships.

Share any networking tips below! You can join me at the 4Networking Group Nantwich on Thursday 27th September, the group meets every 2 weeks be great to see you along!

National Achievers Congress 2012 – Donald Trump & Tony Robbins

Just letting you know about this GREAT opportunity- I am going to be there and I HIGHLY recommend you go too- SUCH a mega deal to hear from a couple of the TOP Inspirational people around today.


My good friend Marcus de Maria (Millionaire, Trader, Property Investor and Businessman) has gone NUTS!


He will be talking at the National Achievers Congress (5th to 7th October London ExCel) with the one person that kicked off his career – Tony Robbins.

Also talking at the event is another of Marcus’s mentors, entrepreneurial giant – Donald Trump. It’s the first time EVER – and likely the last time – that he is speaking in UK. To celebrate, Marcus has put together a bonus package and prize draw that is NUTS (worth over £22,000)!

Follow this link and find out more about this offer


If you want to really make some changes/keep on track/hear some great messages- Be there!

Here’s to a fantastic life’s journey..



Find out more about the National Achievers Congress here

What motivates you?


I came across the blog post by Mike Bundrant discussing the fact that many of us are only motivating by a Crisis or event, only taking action while motivated by said crisis or event.

It’s a thought-provoking read, being proactive as opposed to reactive is the key to success but do you find it hard to do? Try Mike’s ‘Zen’ excercise and see what you think!

Susie x